Can I return an order?

Yes. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have the right to cancel your order within 14 days of receiving it, for any reason at all.

You then have a further 14 days to return the goods to us. We will refund the full purchase price, including the standard delivery charge you originally paid, within 14 days of receiving the goods back.

Cards must be returned in the condition they were sent. Graded slabs must be returned in their original, unopened holder — a cracked slab cannot be refunded.

To start a return, contact us with your order number and we will send return instructions.